Terms and conditions
Last updated: 11 April 2025
Introduction
Welcome to Testfluent.com. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("you" or "User") and Testfluent ("Company", "we", "us", or "our"). By accessing or using our website and services, you agree to abide by these Terms. If you do not agree, please refrain from using our Services.
No Affiliation with Official Exam Providers
Testfluent is an independent educational platform designed to support users preparing for English language exams. We are not affiliated with or endorsed by IELTS, Cambridge English, the British Council, IDP Education, or any other official examination body. Any references to such exams are for educational and preparatory purposes only.
AI-Powered Feedback
Our platform makes use of artificial intelligence to generate writing assessments and feedback. While this can offer valuable guidance, it may not achieve the accuracy or completeness of human evaluation. We accept no liability for any misjudgements or inaccuracies resulting from AI-generated content.
No Guarantee of Exam Results
You understand and accept that Testfluent makes no guarantees regarding your results in official exams. Your use of our platform is entirely at your own discretion and risk. Final exam performance depends on multiple factors and cannot be attributed solely to your use of our Services.
Intellectual Property
All content, features, and materials available on Testfluent.com are the intellectual property of Testfluent or our licensors. You must not copy, reproduce, adapt, publish, distribute, or create derivative works from any content on the site without our explicit written consent.
User Responsibilities
You agree that you will not: Access or use the Services without proper authorisation; Share, sell, or redistribute any part of the Services or assessment results; Scrape, copy, reproduce or repurpose any content or functions of the site; Use bots, scripts, or other automated systems to interact with the platform; Reverse engineer, decompile, or attempt to access the source code; Impersonate another individual or misrepresent your identity; Engage in any unlawful, misleading, or unethical activity. Violation of these rules may result in suspension or permanent termination of your account or access.
Termination
We reserve the right to suspend or terminate your access to the Services at any time, with or without notice, for any reason—including breaches of these Terms. Upon termination, all rights granted to you under these Terms shall cease. Certain provisions, such as disclaimers and limitations of liability, will survive termination.
Payment and Refunds
Payments made for services on Testfluent.com are processed securely by a third-party payment provider. We are not liable for any issues arising from the use of such services. Refunds may be requested by submitting a written request to support@testfluent.com within three (3) calendar days of the original purchase date of the Contract, provided that no more than three (3) essays have been submitted for assessment under said Contract. All refund requests are subject to evaluation and may be approved or denied at the sole and absolute discretion of TestFluent.
Service Interruptions
Access to Testfluent may occasionally be interrupted due to maintenance, updates, technical faults, or events beyond our control. We are not liable for any loss or inconvenience arising from temporary service disruptions.
Disclaimer
All content and services on Testfluent.com are provided on an “as is” and “as available” basis. We make no warranties, express or implied, including but not limited to fitness for a particular purpose, merchantability, or non-infringement. We do not warrant that the platform will be error-free, secure, or uninterrupted. You use the Services at your own risk.
Limitation of Liability
To the fullest extent permitted by applicable law, Testfluent, its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profits, personal injury, or property damage, even if advised of the possibility of such damages. In any case, our total liability shall not exceed one U.S. dollar ($1).
Reporting Inappropriate Content
If you come across any inappropriate, harmful, or offensive content on Testfluent.com, please report it immediately via support@testfluent.com. We reserve the right to remove content at our sole discretion and without notice.
Changes to Terms
We may update these Terms from time to time. Any changes will be published on this page. Continued use of the Services following any updates constitutes your acceptance of the revised Terms.
Indemnity
You agree to indemnify and hold harmless Testfluent, its employees, affiliates, and partners, from any claims, liabilities, damages, or expenses (including legal fees) that arise from: Your use of the Services in violation of these Terms; Any content you upload or share that infringes upon third-party rights; Any other breach of these Terms or applicable law.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Algeria, without regard to conflict of law principles.
Contact Us
For any questions, concerns, or feedback regarding these Terms, please contact: 📧 support@testfluent.com 🌐 www.testfluent.com